Zoom Installation Guide & Tutorials

All,

Zoom is now fully integrated via Single Sign-On and ready for you to use! Thank you to Brad Kafer and Lydia Cochran for their tremendous efforts on this project. The following email was sent recently:

ZOOM – http://heartland.zoom.us​  All employees have been enabled on the Zoom platform.  Simply go to the HCC specific Zoom link provided and click "Sign In" to confirm that your account has been allocated.  This will enable you to schedule and host Zoom meetings.  Those invited to Zoom meetings may always participate without being individually activated or having gone through this process.​​​

Here is a link to Activation Instructions​ that will walk you through the process of activation.  (IT Working From Home – Employee Portal page)

Here is a link to some video tutorials on using Zoom.  https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

Dr Anna Catterson is our training and support Zoom expert for use in instruction and in combination with Canvas.

Lydia Cochran is our primary support person for any account related issues or struggles with activation.  mailto:helpdesk@heartland.edu

Some thoughts and feedback from our current campus use of Zoom for staff meetings include:

(1)    Avoid using cameras in potentially low-bandwidth situations.  If a user has low bandwidth, a camera feed will potentially flood the line and contribute to a ‘choppy’ experience.

(2)    Emphasize the advantage of having a phone option to dial in rather than assuming to use the microphone on your computer.  This provides the highest quality experience where voice quality may be the most valuable attribute of the experience.

a.       Phone dial-in:  If using, please remember to mute your computer or you may create an echo or feedback loop in the conference.

In addition, this recording was made to help you get started with Zoom in Canvas:

 

 I'll be sharing additional Zoom tips through the weekend, so stay tuned!

Take care, 

Anna